We pride ourselves in being flexible with our appointment times and we aim to fit people in for treatment within 48 hours. Quite often we can see you for treatment on the same day of your enquiry.

Appointments available:

Monday to Thursday 7.30am-5pm

Friday 8am-2pm

In order to book an appointment, please;

Call on: 01473 215905
Fax on: 01473 461844
Email: Click here!

Contact us by post:
The Physiotherapy Health Centre Ltd
382 Norwich Road

Call us on: 01473 215905

Please note that due to a new phone system, even if you live locally, you will need to dial the area code, 01473. Unfortunately, this is something that cannot be changed, despite our best efforts!


Patients can either self-fund their treatment or they can use their private insurance cover. If you wish to go through your insurance provider, you must notify them prior to attending treatment in order to obtain authorisation for your treatment. They will also inform you as to:

  • Whether a medical referral is necessary
  • Whether you are liable to pay an excess
  • Whether there is any restriction on the number of treatments allowed
  • Whether there is any limit on the amount that can be claimed

Our fees vary depending upon the nature of your condition and the type of treatment given. We will inform you of the cost of your treatment when you book your appointment.

You will be informed of any additional charges that may be payable over and above the quoted treatment fee.

Payment is required at the end of each treatment session, unless you are using your insurance.

Please note that if you are using your Bupa Medical Insurance, we are unable to commence treatment until we have received a referral letter from your GP/Consultant

We also accept payment by cash, cheque or major credit and debit cards:

Insurance companies we accept
appointments insurance

Payment methods we accept